Effective Date: Jan 1 2026
Treasure Tower Rewards Canada Ltd. ("TTW Canada", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, www.ttwcanada.com.
- INFORMATION WE COLLECT When you visit our website, create an account, place an order, or contact us, we may collect the following information: Name Billing address Shipping address Email address Telephone number Username and password for your account Order and transaction information Information required to process payments
- CUSTOMER ACCOUNTS Customers must create an account to place orders through our website. Account information is used solely to manage yourpurchases, order history, customer service requests, and account preferences. You are responsible for maintaining the confidentiality of your account credentials.
- HOW WE USE YOUR INFORMATION We use your personal information only for legitimate business purposes, including: Processing and fulfilling orders Providing customer support Managing customer accounts Communicating regarding orders, products, and services Maintaining business and financial records Complying with legal and regulatory obligations
- SHARING OF INFORMATION Treasure Tower Rewards Canada Ltd. does not sell, rent, trade, or otherwise share customer personal information with other individuals, organizations, or companies. The only exception is information necessary to process payment transactions and fulfill orders. Payment information may be securely transmitted to our merchant account provider, payment processors, banks, and related financial institutions solely for the purpose of processing authorized transactions.
- PAYMENT PROCESSING Payments may be processed by third-party payment service providers, including Stripe and other authorized payment processors used by Treasure Tower Rewards Canada Ltd. We do not sell or distribute payment information. Payment processors handle payment data according to their own privacy and security standards.
- COOKIES AND WEBSITE TECHNOLOGIES Our website may use cookies and similar technologies necessary for:Customer login and account management Shopping cart functionality Website security Improving website performance and user experience These technologies do not allow us to sell or share your personal information with third parties.
- DATA SECURITY We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Although we strive to protect your information, no Internet transmission or electronic storage method can be guaranteed to be completely secure.
- RETENTION OF INFORMATION We retain personal information only for as long as necessary to: Provide services to customers Maintain customer accounts Comply with legal, tax, accounting, and regulatory requirements Resolve disputes and enforce agreements
- ACCESS AND CORRECTION You may request access to your personal information or request corrections if information is inaccurate or incomplete. Requests may be submitted using the contact information below.
- COMPLIANCE WITH CANADIAN PRIVACY LAWS Treasure Tower Rewards Canada Ltd. operates in British Columbia, Canada, and handles personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
- CHILDREN'S PRIVACY Our website is intended for use by adults purchasing products. We do not knowingly collect personal information directly from children under the age of 13.
- CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.
- CONTACT INFORMATION Treasure Tower Rewards Canada Ltd. British Columbia, Canada Website: www.ttwcanada.com Email: ginny@ttwcanada.com If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at the email address above or call 877.889.5439 x 87.
- Our company complies with Canada's federal privacy law, the Office of the Privacy Commissioner of Canada guidance under Personal Information Protection and Electronic Documents Act (PIPEDA).